Contact Us

To help us respond efficiently, please include your full name, contact information, and specific details about your query. If you're asking about a particular program, mention the name and start date of interest. For technical issues, describe the problem in detail, including any error messages or steps to reproduce the issue.

We aim to respond to all inquiries within 1 business day. During peak periods or holidays, response times may be slightly longer. For urgent matters, please call our office directly during business hours for immediate assistance.

Yes, we welcome in-person consultations at our Cape Town office. To ensure a staff member is available to assist you, please schedule an appointment in advance using our contact form or by calling our office. Mention your preferred date and time, and we'll confirm availability.

For technical support, please email support@deepunit.uno with details of the issue. Include your operating system, browser type and version, and steps to reproduce the problem. Screenshots are also helpful. For urgent technical issues that prevent access to course materials, please call our support line during business hours.

If you're a registered student, you can update your contact information by logging into your student portal and accessing your profile settings. Alternatively, you can contact our support team with your updated information, and we'll make the changes for you.